are highly complex enterprises with a large number of departments and a wide variety of work areas. At the same time, a great deal is expected of them: providing first-class, individual customer services, maximum efficiency at minimum cost and an optimum level of security. Pneumatic tube systems for banks offer speed and reliability and help save money, making them the ideal solution.

THE AREA OF APPLICATION

Different systems are suited to different conditions; for example, cash can be supplied to all areas accessible to the public from the main cash station, which is located in an especially secure part of the building. Also, a number of different setups are available for servicing the public areas. With an additional feature, the drive-in teller window, almost all bank transactions can be offered outside normal business hours.

THE USES

Whether installed in a new building during construction or added as part of a renovation project, the pneumatic tube system for banks comprises a number of standard modules of various sizes and a number of different installation methods. The result is a custom-tailored system.

THE TRANSPORT LOAD

Our pneumatic tube system for banks can transport virtually anything that fits into their special carriers: Paper money, coins, credit cards, bank books and of course documents will arrive at their goal quickly and reliably.

THE SYSTEMS

THE DRIVE-UP
TELLER WINDOW

Control center inside the bank

Drive-up teller window with video system, pneumatic tube system and intercom

This special pneumatic tube system creates a connection between the teller windows in the lobby and a central money depot in a secure area, most commonly the strong room.

THE COMPONENTS

Several independent lines connect the central money depot and the teller windows; as a result, they can be operated simultaneously and independently of one another. The carriers are sent from and received through patented elevator stations which can be invisibly integrated into the counter and which are designed to receive tubes from below. The tubes themselves can be installed on top of or inside the floor or on the lower story’s ceiling (see illustration).

THE ADVANTAGES

• The teller windows and cashier stations can be converted into customer service centers; as a result, customer service will be improved and more personal; communication will be facilitated; and space will be created for active marketing.
• All employees are responsible for providing information and both cash and cashless transactions; customers will no longer need to wait in several different lines.
• An employee manning the information desk can be relieved at any time.
• Personnel management decisions can be made on the basis of customer traffic volumes.
• Security risks are minimized, as cash is never stored in the lobby.
• Transactions with foreign currency can be made at any window.
• The central cashier is responsible for all teller windows, and differences in balances at the end of the day are almost impossible.
• The cash storage costs remain low, as all money taken in is immediately available for outgoing payments.

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